BookBetterDirect Members guarantee that you pay the best price or get the better deal. In order for an accommodation to be allowed to use the BookBetterDirect Trustmark™, the Accommodation must follow good business practices, have a refund policy in place and comply with the BookBetterDirect Trustmark™ standards.
If, despite the greatest care in setting prices on the Internet, you should still find a cheaper offer for your stay, your BookBetterDirect Accommodation will refund you the price difference or do even better!
What you have to do
Just remember that you will need to contact the accommodation within 24 hours with proof of the cheaper offer. You’ll need to provide them with a link (screenshot) to the other offer and it must be online and available.
Make sure that the offer is for:
When you can’t make a claim?
The accommodation and BookBetterDirect reserves the right to change, add, suspend or terminate the “Best Price / Deal Guarantee” conditions at any time without informing the guest in advance. However the “Best Price Guarantee” is guaranteed for existing bookings.
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