Category: Legal

Jan 04
What Hotels Need to Know About Booking.com’s Preferred Program Changes in Italy

The Italian Competition Authority’s (AGCM) recent acceptance of Booking.com’s changes to its "Preferred Partner" and "Preferred Plus" programs is another landmark moment for hoteliers. These programs, designed to enhance visibility on Booking.com, required participating properties to maintain "competitive pricing" on the platform, effectively tying their hands when setting rates on other sales channels. However, AGCM’s intervention has changed the game, granting hotels more autonomy and ensuring greater transparency.

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